Text Message Policy
Effective Date: 01/01/2024
At Detroit Sponge, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide through our text messaging services.
1. Information We Collect
When you opt-in to receive text messages from us, we may collect the following information:
- Your Phone Number: This is necessary to send you messages.
- Content of Your Messages: Any information you choose to share with us through text.
- Usage Data: Information about how you interact with our messages (e.g., response rates).
We utilize the information we collect for various purposes, including:
- Communication: To send you updates, promotional oƯers, and important notifications.
- Customer Support: To respond to your inquiries and provide assistance.
- Improvement of Services: Analyzing interactions to enhance our messaging services.
Analogy: Think of this like a conversation where we want to know what interests you, so we can talk about things you care about.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your
information with:
- Service Providers: Trusted partners who help us operate our messaging services.
- Legal Compliance: If required by law or in response to legal requests.
- SMS Consent or phone numbers are not shared for the purpose of SMS with third parties or affiliates.
You can opt out of receiving text messages at any time by:
- Replying "STOP" to any of our messages.
- Contacting us directly at customerservice@DetroitSponge.com 800-535-6394.
- Upon opting out, you will no longer receive messages, but we may retain some information as required by law.
5. Security of Your Information
We take the security of your personal information seriously. We implement reasonable measures to protect your data from unauthorized access and use. However, no method of transmission over the internet is 100% secure.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our text messaging practices, please contact us at:
Detroit Sponge & Chamois Co Inc
800-535-6394 CustomerService@DetroitSponge.com
www.DetroitSponge.com
Thank you for choosing Detroit Sponge. We appreciate your trust and are committed to protecting your privacy while providing valuable communication through our text messaging services.