How can I contact someone in customer service?
Please call us at (800) 535-6394.
Can I track my order?
Yes. You will receive a confirmation email when your order ships. This email will have a link to the shipping company web site that will show where your package is in the delivery process.
Can I get Overnight Delivery?
YES! Call us if you need priority delivery (800) 535-6394.
Do you offer a warranty or a guarantee?
YES! DetroitSponge.com offers a 30-Day Money Back Guarantee!
Your 100% satisfaction is guaranteed! Items may be returned within 30 days of purchase for a full refund. Simply return the item(s) to us via US mail or UPS. Include your name, date of purchase, and reason for the return with the package. We will then credit your credit card for the price of the items that you return. Shipping charges will not be refunded.
Please ship returns to:
Detroit Sponge & Chamois Co.
Is there sales tax on my purchase?
No, unless you are purchasing in Michigan, where a 6% sales tax will apply.